Privacy Policy
Cooling Services 24
Effective Date: 09 February 2025
Cooling Services 24 (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://coolingservices24.co.uk/ (“Website”). Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
We may collect and process the following types of information:
1.1 Personal Data
Name
Email address
Phone number
Address (if provided via a contact form or service request)
Business information (for commercial inquiries)
1.2 Automatically Collected Data
When you visit our Website, we may automatically collect:
IP address
Browser type and version
Pages visited
Time and date of visit
Referring website
Other diagnostic data
We collect this data using cookies and similar tracking technologies (see Section 6 on Cookies).
2. How We Use Your Information
We use your personal information for the following purposes:
To respond to your inquiries and provide customer support.
To fulfill service requests for air conditioning and refrigeration solutions.
To send important updates regarding our services.
To improve our Website, services, and user experience.
To comply with legal obligations.
To analyze user behavior and trends on our Website.
3. How We Share Your Information
We do not sell or rent your personal data. However, we may share your data with:
Service Providers: Third-party companies that assist in our operations, such as website hosting, analytics, and customer support.
Legal and Compliance Reasons: If required by law or in response to valid legal requests.
Business Transfers: In case of a merger, sale, or acquisition of our business.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no online transmission or storage system can be 100% secure. If you believe your data has been compromised, please contact us immediately.
5. Your Rights
Under applicable data protection laws, you may have the following rights:
Access – Request a copy of your personal data.
Correction – Request correction of inaccurate or incomplete data.
Deletion – Request deletion of your personal data where applicable.
Objection – Object to processing based on legitimate interests.
Data Portability – Request transfer of your data in a structured format.
Withdraw Consent – Withdraw consent at any time where processing is based on consent.
To exercise your rights, contact us at office@coolingservices24.com.
6. Cookies & Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance your browsing experience. These may include:
Essential Cookies: Necessary for site functionality.
Analytics Cookies: Help us understand how visitors interact with our Website.
Marketing Cookies: Used for targeted advertising.
You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy policies or practices. We encourage you to read their privacy policies before providing any personal data.
8. Data Retention
We retain your personal data only as long as necessary for the purposes stated in this Privacy Policy or as required by law.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review it periodically for updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
Cooling Services 24
Email: office@coolingservices24.com
Phone: 02035 760965
Website: https://coolingservices24.co.uk/
By using our Website, you agree to the terms outlined in this Privacy Policy.